Add field for Address Status

There is an existing field for email addresses in LO called "Email Status" which is automatically updated based on email campaigns done in LO. It would be incredibly helpful for us to have a similar field for Addresses, "Address Status," even though there would not be a way to automatically update that field and we'd have to update it manually on constituent records.

For our databases and sync between LO and RE, we consider an email or mail opt-out separately from a valid or invalid email or address. When mail is returned to us, we have no way to update the address status on their record in LO other than to mark them as opting out of mail, which isn't correct, and would cause data sync issues. We need a way to distinguish between mail opt-outs and bad/bounced physical mail in LO, please.

  • Catherine Hodges
  • May 27 2025
  • Reviewed: Voting Open
Area of the Product User Interface
Org/Company Name ALS Northwest
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