Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
For LO accounts that are connected through sync to an offline database, if the LO records has a bad email status (hard bounce, etc.), when a new email has been entered in the offline database, and syncs into the records updating the email field, the email status field in LO should be automatically resetting itself to a status of "Unknown" so new email can be put into circulation.
I assumed this was logically how things have been working all of this time, but recently tested it to find that it was not the case sadly.
Area of the Product | Database |
Org/Company Name | Operation Blessing |
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved