Option to view the receipt status of a donor (sustaining and single gifts) in a report

Useful to see if donors (single and sustaining) are receiving receipts or not, and then why they may not be.

  • Guest
  • Mar 30 2017
  • Reviewed: Need Further Info
LO - Current Gen / New Feature
Area of the Product Reporting
Org/Company Name Surrey Women's Centre
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  • Guest commented
    April 10, 2017 17:16

    Hello, I'm looking to have an option available in 'Reports' that you can tick off a box to see giving status for  sustaining donors. By status I mean, if they are an 'active' sustaining donor or if they were a sustaining donor but are no longer ('not active'). My end goal was to pull a report that shows all my sustaining donors, and have a column that shows if they are active or not. Does that make more sense? Please let me know.

    Thanks!

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  • Ken Cantu commented
    April 10, 2017 15:01

    Hi, are you looking for open rates on autoresponders? If not what would you like to see included in this report? Also, what actions would you take if they weren't opening the receipts?

    Thanks,

    Ken

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