Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

Option to view the receipt status of a donor (sustaining and single gifts) in a report

Useful to see if donors (single and sustaining) are receiving receipts or not, and then why they may not be.

  • Guest
  • Mar 30 2017
  • Reviewed: Need Further Info
Area of the Product Reporting
Org/Company Name Surrey Women's Centre
  • Attach files
  • Guest commented
    April 10, 2017 17:16

    Hello, I'm looking to have an option available in 'Reports' that you can tick off a box to see giving status for  sustaining donors. By status I mean, if they are an 'active' sustaining donor or if they were a sustaining donor but are no longer ('not active'). My end goal was to pull a report that shows all my sustaining donors, and have a column that shows if they are active or not. Does that make more sense? Please let me know.

    Thanks!

  • Ken Cantu commented
    April 10, 2017 15:01

    Hi, are you looking for open rates on autoresponders? If not what would you like to see included in this report? Also, what actions would you take if they weren't opening the receipts?

    Thanks,

    Ken

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved