Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Allow us to turn off the refund autoresponder for offline confirmed donations in TeamRaiser

Currently when we delete an offline confirmed donation in TeamRaiser, it will send the refund autoresponder to the email address provided for the donation.  We often add donation on behalf of our participants and sometimes mistakes happen.  When we make a mistake and want to delete the confirmed donation, it send the donor an email saying their donation has been refunded, when it really hasn't.  This causes confusion for our participants and donors.  Maybe there could be an option in the process where you get to choose if an email is sent or not (like when you regenerate a tax receipt).

  • Guest
  • Jul 22 2015
  • Reviewed: Voting Open
Area of the Product Donations
Org/Company Name Parkinson Society Canada
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