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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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You accept Organization gifts and registrations

I think Blackbaud needs to prioritize Luminate accepting Organizational gifts and registrations. If we are able to set them up in RE, then why do these other services not allow the data to sync properly. Inability to do so is a logistical nightmare for our database.

The solution to "manually enter" gifts and registrations does not seem like a solution to me. This is a tem fix and creates a lot of work for myself and my staff, which is too bad. The whole reason that we purchased Luminate was so we did not have to do manual gift entries. 

Thanks for continuing to come up with a better solution to this problem. I hope you prioritize it.

  • Guest
  • Apr 25 2019
Area of the Product Database
Org/Company Name Treasure Valley Family YMCA
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  • Steven Lopresti commented
    13 Nov, 2019 02:02pm

    I can't believe that Luminate Online is unable to handle organization gifts. We're talking about a very basic feature here.

    NetCommunity wasn't perfect in regards to organization records, but at least an organization could donate. And the constituent, contact and gift records could then be processed via the plugin.

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