Not make users look up their zip + four to email a representative when the zip is split across two districts.

In an action alert targeting state reps/senators, Luminate seems unable to locate targets with just the address. Instead it relies on the zip code and generates this error when a zip is split across districts: The zip code you have provided is split across 2 or more districts. To identify your legislative representatives, provide the additional four digits of your complete zip+four code. If you do not know your zip+four, you can consult the Post Office [link to a new window]. Given that Luminate knows the address, the software should be able to determine the zip+four instead of forcing a user away from the action window to which they may never return.

  • Guest
  • Mar 29 2019
  • Reviewed: Voting Open
Area of the Product Advocacy
Org/Company Name WildEarth Guardians
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