Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
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We currently use this functionality on every email sent from Blackbaud Sphere and would like to be able to use it in Luminate. It doesn't make sense for me to send emails relating to support groups or events to people who do not live in the vicinity of the event. Doing so generates most unsubscribes because of getting messages that don't relate to them.
We also use this functionality when searching for constituents who do not have an email address but live within a certain radius of event location. Obviously, we don't want to incur expense of direct mailing constituents who do not live in vicinity of event.
An option I was given by Customer Support was to run queries of all of the zip codes in that area. if I had to determine all of the individual zip codes and then add all of those individually to a zip code query in Luminate, that would be an extremely time-consuming effort. For example, I just used a zip code tool to search for zip codes within a 50-mile radius (options are limited) and it came up with 100 (results are limited to 100).
Area of the Product | Database |
Org/Company Name | Lupus Foundation of America, Indiana Chapter |
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved
Can you please tell me when this functionality will be available for our use?
Debbie Campbell, PMP
Patient Programs and Volunteer Coordinator
Lupus Foundation of America, Indiana Chapter
9302 N. Meridian St., Suite 203
Indianapolis, IN 46260
317.225.4400
800.948.8806
317.663.1003 FAX
www.lupusindiana.org
The Lupus Foundation of America, Indiana Chapter is part of a national force devoted to solving the cruel mystery of lupus while providing caring support to those who suffer from its brutal impact. For more information, visit www.lupusindiana.org or call 800.948.8806.
We are pleased to announce that this feature has been fully rolled out to all clients and is available for use in LO Beta!
Hi folks, this feature is planned to start rolling out in the next month. Look for it in Luminate Beta soon. Oh and yes, it will have Canadian geolocations too!
I am switching from Sphere to LO and this is KILLING me. We do a lot of programs in a lot of places and use the zip code radius pull in query all. the. time.
And postal codes for us Canadians please!