Welcome to Luminate Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
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Set the surveys to have arrows to re-order the questions rather than typing in the order number
Setting up surveys is a massive pain when you have to type in the question order number, it never seems to go to the right spot. Either having drag and drop for the question order or adding the little up and down arrows (like the donation level on...0
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Allow administrators to see who last modified a donation form.
As an admin, I am only allowed to see created date and who created. Please add Last Modified date and admin username. This would also help alleviate support cases where we need to ask Blackbaud support to provide this detail when needed.0
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Give admins the ability to customize all preset aspects of Event Autoresponders, from confirmation details to the salutation
Currently, the confirmation email for events have baked-in elements including confirmation details. These elements don't appear in the preview for the message and yet--suprise!--they appear on the autoresponder. The styling is inconsistent (which ...0 Reviewed: Voting Open
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Allow donors to re-opt in to accept email from donation forms
On our donation forms, we have a checkbox allowing donors to opt in to receive our emails. This works for new donors, however if a return donor who previously opted out of our emails wishes to re-opt in, they are unable to do so; their selection i...0
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Make the participant's email the email reply when soliciting donation to their own page.
Fundraising 101 - Making it personal. Why would this platform use the admin default's email for participants sending out solicitation emails? Under today's security measures, we are all taught not to open email for people you do not know. Solic...1 Planned
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change platform so that typing in emails keeps session active.
Not ideal that while I'm working on our newsletter that takes quite a while to create that I'm repeatedly getting session logout message. I am actively working in Luminate and I'm getting this message.0
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Improve the events module by providing notification when guests purchase tickets.
Just as we get notified when someone makes a donation it would be very helpful to know when someone buys a ticket to an event.1 Reviewed: Voting Open
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Provide a way to resend autoresponders
There should be a way to resend or reissue autoresponders. It has happened several times where I have been contacted by a registrant to an event who didn't receive confirmation of registration, or other autoresponders (either it went to a SPAM fo...2 Reviewed: Voting Open
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Add monthly recurring delivery option.
We have several monthly email campaigns that go out at the same time each month and it would be very helpful if we could schedule a monthly recurring delivery. Currently, we have to do this manually and takes up valuable time.0
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Custom Report on LO Security Configuration
Have a custom report on the LO system Security Configuration: Admin Groups, Security Categories, Permissions and Permission Type0
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