Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
Blackbaud customer support told me: It is expected behavior for someone to receive a password reset email if they make more than one donation but have never logged in to the website. This is a confusing and alarming thing for Luminate to do, and I have received multiple emails from constitutents who were worried about the security of donation! This should not be default behavior in Luminate.
|Area of the Product||User Interface|
|Org/Company Name||National Iranian American Council|