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Allow Event Managers to receive email notifications for registrations and donations

We have event managers who prefer not to log into Luminate, but they still need to be kept informed of progress on the event. They ask that we send them an email every time a ticket is purchased. This seems like an obvious process to add. Similar to the way a donation form will send an email if a certain donation amount is given. 

  • Guest
  • Jan 21 2016
  • Reviewed: Voting Open
Area of the Product Content
Org/Company Name Ronald McDonald House New York
  • Attach files
  • Sarah Woodard commented
    January 22, 2016 17:07

    YES. NetCommunity and Sphere both allow you to get an email when a donation is made/ticket bought but not Luminate. Even just getting a copy of the email the donor is sent is enough. Please allow this!

  • Phil Kong commented
    March 03, 2016 20:33

    Yes! Such a basic function but there's no option to do that? Seems like a big oversight to us! 

  • Christopher Leo commented
    March 23, 2016 14:57

    I agree completely. This functionality seems fairly easy to implement and I've had many users request to receive notifications when someone registers for an event. I hate having to tell them that this is not possible when the previous platform we used (BBNC) had this functionality.

  • Angela Armbruster commented
    August 29, 2017 22:18

    Yes! Our events team asked for this when we made the transition to LO and were very disappointed that we couldn't replicate they emails they received through Sphere. 

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