Email preferences form - add an option to update email address

The so-called email preferences form does not have an option for  users to update the email address they get messages on - only to unsubscribe or change what lists they are on. We get complaints about this every day and have to update email addresses manually when readers think to write in and request it. The link is http://go.sojo.net/site/CO for our site.

  • Guest
  • Feb 16 2016
  • Reviewed: Voting Open
LO - Current Gen / User Experience
Area of the Product Email
Org/Company Name Sojourners
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  • Ken Cantu commented
    March 15, 2016 15:12

    Sounds good, will do. Thanks!

    Ken

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  • Guest commented
    February 23, 2016 17:20

    Agree it would be beneficial to simply have it be part of the unsubscribe page as opposed to a separate link / application.

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  • Guest commented
    February 16, 2016 17:33

    Yep - wanted to add it to the unsubscribe page rather than having two different links. Thanks!

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  • Ken Cantu commented
    February 16, 2016 17:31

    Hi,

    You can current add a link to your email or pagewrapper which links to https://secure3.convio.net/sojo/site/ConsProfileUser which is where logged-in clients can edit their email address.

    Is this idea to also add this capability to the unsubscribe page? If so I'll keep it open.

    Thanks!

    Ken

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