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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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(Data Management - Import/Export) It would be great to have an additional option that will update the existing contacts and not import new contacts from the .csv

We receive verbal unsubscribes. I uploaded a .csv to update the constituents' "Accept Email" status. When I imported the list, it updated every contact's profile however, it added those who aren't currently in our system as new contacts. It would be great to have an additional option that will update the existing contacts and not import new contacts. Now I must look up each to ensure they're in LO before importing the list. It's inconvenient for data quality purposes and also because the verbal unsubscribe list can be large.  

  • Guest
  • Jun 5 2019
Area of the Product
Org/Company Name Riley Children's Foundation
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