Some participants register for our event and then afterwards decide to create a team. The only way to currently do this is manually for them in the backend or tell them to have the next team member who registers start the team.
There is the ability to join a team after registering (through the participant centre), but there is no way for the participant to create a team.
Area of the Product | TeamRaiser |
Org/Company Name | Parkinson Society Canada |
Absolutely! See below and if the steps do not include the option for your participants, then refer to this article to set up ability for participants to manage teams in participant center: https://bbkb.blackbaud.com/knowledgebase-internal/articles/Article/119936/Online
It also looks like this KB article would be what you're looking for, but it's currently outdated. I've requested it be updated by our support team and should reflect the below soon. https://kb.blackbaud.com/knowledgebase/articles/Article/61455
If you have the settings enabled appropriately, then the steps to create a team from the participant center (if you're registered as an individual) are:
1) Login to participant center
2) Click Profile
3) Click Event Options
4) Under Change Team Membership, select Create Team

Amazing! Is there documentation on how to create a team after the fact through the participant center?
Love having the ability to register teammates - thanks for adding it to the roadmap!
Agree that team captains should be able to register their teammates on their behalf. I've noted this down in our roadmap. For this specific idea, this has been open for a long time and the functionality does in fact exist. Changing to Shipped.
I am not sure if this would be a new topic to include BUT people also are constantly trying to register their own team mates and without a unique email are unable. A team captain should have a way to add mates to their team without having them go through the whole process each time!
Bump.
This would be particularly helpful for DIY campaigns in which a user starts solo but their effort gains traction and other people want to join their effort.
Back in the retained engineering days, we tried to accomplish this with the creation of the current feature where people can join or disband the team (if captain) from within the participant center. There was a myriad of reasons why these were the only two actions that could be accomplished by the participant automatically post-registration. But, I wanted to mention that we did customize our participant center to utilize surveys so the participant would at least see the "form a new team" option within the team management options within the participant center. With the survey, it's seamless to the user but collects the information necessary so that the recipient of the survey submission (an admin) would have what they needed to form a new team with the requesting participant as the captain.
I've provided a screenshot of our implementation but wanted to let you know this is at least an option if you wanted to discuss with your Services team.
This is a great idea. I can see following up with participants not on a team with an email encouraging them to get their friends to join and instructions on how to create a team.