Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Allow Ticket Types to be deleted if all purchases have been canceled

In Calendar Events, a ticket type cannot be deleted if it has been purchased. This limitation holds even if all those purchases have been canceled (and the transactions refunded). That means the ticket type will still display on the ticket purchase page. While the type's registration can be closed so that no more purchases are allowed, the visual aspect is still not optimal. This is especially problematic as many of our events are pivoting to 'virtual', and existing ticket types are no longer applicable.

  • Guest
  • Sep 3 2020
Area of the Product Content
Org/Company Name Dana Farber Cancer Insitute
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