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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Update ecard module so that emails look less spammy

I have a request for the emails sent via the ecard module. Currently, the ecard sender's name including title (if it's in the constituent's record) appears in the From line in the recipient's inbox - see attached. This looks just like spam. Our ecard forms do not include the title field but we have the title (e.g. Mr., Ms.) of many of our supporters on file. 

I propose that the ecard module be updated so that only the first and last name of the sender appear in the From line.

Additionally, the emails lack preview text, which means we miss the opportunity to inform recipients that these are legitimate emails. The ability to add preview text would be helpful and appreciated.

  • Gaby Gollub
  • Jun 5 2018
  • Reviewed: Voting Open
Area of the Product Email
Org/Company Name World Wildlife Fund
  • Attach files

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