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Add Salutation (Casual) merge field to the updated version of the Luminate email (not Classic)
When sending emails in the newer email tool, I would like to use the merge field Salutation (Casual). This is because many of the individuals we email have a partner on their account, but when we just have "first name", not only is it more formal ...0
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Allow recurring donations to checkout forms to be edited by admins and service center
Currently recurring gifts made through checkout cannot be edited and the only way to change the amount/cc info/schedule is to cancel the gift and start a new one. Since we're changing all our forms to checkout by March 2025, this will become a hug...0
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Add Autoresponder Emails to "Emails sent" interaction tab so admins can easily confirm if the message was sent/received by constituents.
No description provided4 Reviewed: Voting Open
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Allow a responsive design for Event Regisrations
According to Blackbaud - 19.8% of event registrations happen from mobile devices. Yet, one of their main products, Luminate, does not allow responsive design for event registrations.13 Planned
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Do not create an active constituent record when it results from failed transaction
In order to determine if a transaction is fraudulent, LO first has to create a constituent record so the information can be sent to the merchant account. I propose making a product change so that the system not create an *active* constituent recor...5 Planned
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Allow a way for donors to cover their transaction fees when they make a donation.
Many other peer fundraising solutions give donors the option to cover the fees associated with their transaction. It would be great if Luminate allowed this option.19 Planned
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Add Device Type tracking (desktop, mobile) to email response (opens, clicks) to allow segmented e-appeals
Research indicates that mobile users respond to different types of appeals than non-mobile users. We would like to segment emails based on most commonly used or recently used device type, maybe as an engagement factor, in addition to open and clic...0
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Add a QR generator to TeamRaiser so that we can 'check in' participants on event day.
TeamRaisers for participant check-in and for ticketing events. -
Allow admins to configure the language of the MFA text message sent to users
We would like Luminate Online to be configured so that when a user connects to the site and needs to validate their identity through two-factor authentication, the text message containing the security code is sent in French. Currently, these SMS n...0
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update your CAPTCHA to reCAPTCHA
It's just out of date - nobody uses that anymore and the gray box is really hard to see where to type the word. Make it a check box saying I am not a robot.9