Unlike Luminate, Campaign Monitor offers a standard report on email client usage.� http://help.campaignmonitor.com/topic.aspx?t=201� "It works by watching for the server requests that come in to download the campaign tracking image, and looking at...

It would�helpful if there was some kind of query or report to �tell me the length of time that�emails with soft bouncing �have been soft bouncing.� We are specifically interested in knowing how long emails have been soft bouncing not just which on...

Survey results from report classic don't allow for custom headers in the csv file. You can get survey results from an Interacton Details report under Report Writer but it's arduous and can be confusing. If Survey Results were an option in Report W...

The event page currently does not offer an option for sponsorships specifically. I'm aware of the "work around," however the verbiage the visitors see on the event page is somewhat confusing, especially if one of the sponsorship opportunities DOES...

It doesn't appear that you can run a hard bounce report to get hard bounces from a specific time period. Ex. - within the past 365 days. When we do appends, this kind of report would be very helpful.

Would be great to have the ability to segment duplicates based on application type and creation date in the "Resolve New Registrations" Tab. We have certain rules on choosing the master record based on how the record entered the system and it's cr...

Allow stag conditionals in the pdf receipt so that you can customize receipts (much like Friends asking Friends does)

I would really like to see more flexibility for automatic merging in Luminate online. One of the things we want to do is merge duplicate records that are 100% but have NO Transactions or Registrations. I really hope in the near future Black Baud w...

We have donors who want to give to 2 different funds. Those funds also have separate bank accounts with Blackbaud Merchant Services, so we'd like one monthly gift to be associated with our General Bank Account, and the other monthly donation would...

Example: our event includes premium and non-premium registrations. Premium registrations are all-access, meaning that users don't have to purchase tickets a la carte for child events, whereas non-premium registrations do. In other words, our event...