Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Email Client Usage report

Unlike Luminate, Campaign Monitor offers a standard report on email client usage.� http://help.campaignmonitor.com/topic.aspx?t=201� "It works by watching for the server requests that come in to download the campaign tracking image, and looking at the type of request."� � It would be really great if Luminate could offer the same type of reporting, which would really help clients like us know how many of our constituents are viewing our emails on a tablet vs. desktop vs mobile phones, and �on �which ones. I am submitting this IDEA on the advice of Blackbaud support who wrote: "Luminate is simply not set up to record this sort of data however, so our reporting on this is also absent. Since this sort of feature would be handy to have though I recommend submitting this as a feature request that can hopefully be implement in a later update.
  • Deleted User
  • Mar 31 2015
  • Reviewed: Voting Open
  • Attach files
  • Deleted User commented
    13 Apr, 2015 09:47pm

    Luminate Online offers a range of email usage and performance reports. We a re constantly looking for suggestions on additions and improvements to reporting functionality. The request for adding a report for email views/opens by device is being considered.

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