In additional to High Risk of Fraud, add additional decline codes that would add a new constituent to the Fraud Management quarantine list when the first transaction attempt is declined. A few examples: Declined due to Luminate Online IP Block Blo...

Hello, it would be helpful to have a way of drilling down into the data for recurring emails. This KB article confirms that this type of reporting is indeed extremely limited: https://kb.blackbaud.com/knowledgebase/articles/Article/67798. Thank you.

Requiring a user's full address only make sense for Ticketed events. Maybe it's just my org, but we like to make things simpler for free RSVPs: only names, email, and zip code. I just learned Events require the full address. We ran into a lot of a...

I'd like to have the option to use merge fields for different parts of the date. When responding to monthly donors in LO, I'd love to tell them the exact day of the month that their gift will be deducted.

We have a number of teams who want to allow Team Gifts on their Team pages. However, if we allow team gifts throughout the entire event, we have multiple requests for donations to be moved from a team page to an individual page because the donor d...

The PDF Receipt Template Input Field "issue_date" renders out as "Issue Date: Month Day, Year" rather than simply rendering out as "Month Day, Year". Could you please remove the "Issue Date:" prefix or provide us with an issue_date_only merge ...

Sometimes, we sell sponsorships or a foursome as a ticket type, meaning that even though that one ticket purchase occurs, there are actual multiple guests coming. It would be best if you could set the number of attendees by the ticket type being s...

While there was an investment in making eCommerce Responsive, the module still aggressively resizes and compresses Product Images to a width of 150px. This size is just too small to accurately display a product to a potential purchaser. Therefore ...

I have to dig around in community forums and other blogs to find documentation on how to make use of the S, M, and other tags that make LO an actual usable product. I shouldn't have to!

When running the single event registrations report in Report Writer, the admin is able to select 'survey questions' as one of the fields to capture the answers that participant provides during registration. This is not available in cross-event reg...