Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
We have a number of teams who want to allow Team Gifts on their Team pages. However, if we allow team gifts throughout the entire event, we have multiple requests for donations to be moved from a team page to an individual page because the donor didn't understand or see the difference. So, I'm either fielding calls to move soft credits or I'm fielding calls from people wanting to have Team Gifts available. I'd like for that to be an option at the Team Level so that each team captain could decide if they want to allow team gifts.
Area of the Product | TeamRaiser |
Org/Company Name | Carry The Load |
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved
We actually implemented a new checkpoint when someone is making a team donation to ask them if they're sure that's what they want to do. And then we ask them if they wanted to donate to one of the team members instead (using a lookup with the API). Such a pain but definitely cut down on the number of times we have to move "accidental" team gifts.
Attachments Open full size
There's a corollary to this, and that's requests to distribute a team gift among all of the team members (with one credit card transaction). Do you get this request, too?
Attachments Open full size