Hi there, We would like to be able to soft credit registration fees to participants. This would solve the following 4 scenarios: Currently when someone registers and makes an additional donation, they are unable to change the soft credit on the...

Currently when we delete an offline confirmed donation in TeamRaiser, it will send the refund autoresponder to the email address provided for the donation. We often add donation on behalf of our participants and sometimes mistakes happen. When we ...

I don't believe the way Luminate has the Google pixel set up for tracking through Google Analytics is best practice, and it is inflating clients results. The Luminate documentation is to add the pixel on the button of the donation page and not the...

We often have users who register or make donations on different computers so the keyboards aren't always configured for accents. So we might have Celine Dion in our system but the next time she donates, she types in Céline Dion. This creates a dup...

Many organizations run employee campaigns where employees can pay off a pledge via payroll deduction. In universities, employees may also be alumni who receive online solicitations and it would be helpful if the donor is able have an option to cho...

Currently, you can build a report to find credit cards that expire within a set date range but not 'within the next ## days'. So there is no way to set up a recurring process to run automatically that would alert recurring givers that their card i...

Some Canadian charities have USA affiliates that allow USA-based donors to donate to the US partner/branch and receive a tax deduction. They would like to be able to accept donations in both CDN dollars and USD, but within the same instance of LO,...

We need a way to notify an admin of donations that are failing due to system error of when users are kicked off the page. We've had a couple people report this issue and we need to find our how, when and why but we have limited information.

We get matching gifts from employers and in RE we have their org record, I cannot add a gift from them in LO.

Hello, just thought of these ideas while using the query tool today: Within Query Builder: -In the Transaction Information Field Type, add an option to query by Donation Form. -In the Interaction Clause- it's is great that we can query based on...