Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

Match on accents or special characters

We often have users who register or make donations on different computers so the keyboards aren't always configured for accents. So we might have Celine Dion in our system but the next time she donates, she types in Céline Dion. This creates a duplicate. Ideally, we would want the matching to be accent insensitive.

  • Matt Tinker
  • Jul 26 2016
  • Reviewed: Voting Open
Area of the Product Database
Org/Company Name MS Society of Canada
  • Attach files
  • Steven Lopresti commented
    23 Jan, 2020 01:32pm

    Any news here? This feature is sorely needed.

  • Ken Cantu commented
    1 Aug, 2016 03:14pm

    Thanks Matt. I've passed this on to our Product Manager working on our new constituent service. Also, I'm working on a global search and this use case is very helpful for us to make sure we return better search results as well within the product. I've added it for our team to look into.

    Thanks for your input!


Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved