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Blackbaud Status Page Alerts should be communicated via email to same distribution list as used for maintenance notices
Blackbaud Status Page https://status.blackbaud.com/ is used to communicate issues with Blackbaud products but its benefit would be increased if emails were sent to users of that product -- the same email distribution list used by Blackbaud to comm...3
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Make the Luminate Support portal more user-friendly
With all recent cases listed in one single column, it's hard to see which one is still opened, pending or closed. Can it be made more user-friendly like other BB support portals so that once login to https://ssl.salesforce.com/home/home.jsp, we ca...1
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Company Page should list all team members
Right now the roster on the company page only shows team members that have raised money. We want it to show all team members, even if they haven't raised any money. Showing the company coordinator the $0 fundraisers might help them to reach out an...0 Reviewed: Voting Open
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Allow for cross-referencing to RE Funds at the *product level* in E-Commerce instead of at the store level
We use the LO ecommerce platform for symbolic giving during the holidays (i.e. "give a goat to a family" or "give a school a computer") These are donations that have to be directed to specific funds, but they all come into RE as a single fund (sin...1
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Move or Delete Survey Responses
I would like to see the functionality to remove or move existing survey responses on the back-end of Luminate Online. LO's current feedback on how to remove test surveys can be found here: https://kb.blackbaud.com/articles/Article/65771 Things g...0 Reviewed: Voting Open
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Add Raiser's Edge Constituent ID to LO records
This is a basic field that should be available. One way it would help tremendously is in adding Assigned Appeals to RE constituent records that were included in an LO Email Campaign. Currently, we have to export the LO ID to a CSV file, copy these...0
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Make "Last modified by" field available to query using query tool
When you view a record in LO, under Audit Information, you will see Modification Time & Last Modified By. But when you want to query these two items, only Modification Time is available, not "Last Modified By". It will be very helpful and usef...0
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Allow admins to update eCommerce orders
There's no way to update eCommerce order shipping addresses. We have a customer who made a mistake in her address and there's no way to fix it in Luminate. We were told by Blackbaud Customer Support to download a report and update the data in Exce...2
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Show team members total and fundraising total in Teams tab
When managing a TeamRaiser, you can go into the Teams tab and see the list of all teams for that event. The last column shows Team Goal. It would be helpful if we could all see # of team members and team fundraising total as well on this page.0 Reviewed: Voting Open
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Correct the number formatting on PDF Receipt for Francophone Canadians
In the style of French-speaking Canadians, dollar amounts are written with the dollar sign to the right of the number rather than to the left. Please correct the formatting inside the amount fields in the French PDF receipt to align with this. For...1