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Allow recurring donations to checkout forms to be edited by admins and service center
Currently recurring gifts made through checkout cannot be edited and the only way to change the amount/cc info/schedule is to cancel the gift and start a new one. Since we're changing all our forms to checkout by March 2025, this will become a hug...
Created 5 Dec 08:36pm by Cecilia Ramos
LO - Current Gen / Existing Functionality
0
267
Vote
Add Autoresponder Emails to "Emails sent" interaction tab so admins can easily confirm if the message was sent/received by constituents.
No description provided
Created 1 Sep 04:07pm by Ryan Maguire
LO - Current Gen / New Feature
4
Reviewed: Voting Open
1
Vote
Allow admins to configure the language of the MFA text message sent to users
We would like Luminate Online to be configured so that when a user connects to the site and needs to validate their identity through two-factor authentication, the text message containing the security code is sent in French. Currently, these SMS n...
Created 15 Nov 07:52pm by Melissa Dumais
LO - Current Gen / User Experience
0
169
Vote
Allow a responsive design for Event Regisrations
According to Blackbaud - 19.8% of event registrations happen from mobile devices. Yet, one of their main products, Luminate, does not allow responsive design for event registrations.
Created 11 Jun 01:39pm by Guest
LO - Current Gen / New Feature
13
Planned
91
Vote
Do not create an active constituent record when it results from failed transaction
In order to determine if a transaction is fraudulent, LO first has to create a constituent record so the information can be sent to the merchant account. I propose making a product change so that the system not create an *active* constituent recor...
Created 3 Sep 05:44pm by Guest
LO - Current Gen / Pain point
5
Planned
143
Vote
Allow a way for donors to cover their transaction fees when they make a donation.
Many other peer fundraising solutions give donors the option to cover the fees associated with their transaction. It would be great if Luminate allowed this option.
Created 21 Apr 07:44pm by Sarah Woodard
LO - Current Gen / New Feature
19
Planned
5
Vote
Add Device Type tracking (desktop, mobile) to email response (opens, clicks) to allow segmented e-appeals
Research indicates that mobile users respond to different types of appeals than non-mobile users. We would like to segment emails based on most commonly used or recently used device type, maybe as an engagement factor, in addition to open and clic...
Created 13 Aug 05:11pm by Lisa Oteri
LO - Current Gen / New Feature
0
5
Vote
Add a QR generator to TeamRaiser so that we can 'check in' participants on event day.
TeamRaisers for participant check-in and for ticketing events.
Created 13 Aug 05:02pm by Lisa Oteri
LO - Current Gen / New Feature
0
7
Vote
allow Administrators the ability to edit a TeamRaiser donation personal note
Donors will catch an error on their personal note message after they have submitted the donation, and they contact the organization expecting they will be able to correct the error.
Created 23 May 09:00pm by Sabrina Wong
LO - Current Gen / User Experience
0
66
Vote
update your CAPTCHA to reCAPTCHA
It's just out of date - nobody uses that anymore and the gray box is really hard to see where to type the word. Make it a check box saying I am not a robot.
Created 22 Oct 03:24pm by Guest
RELO
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