Make the Luminate Support portal more user-friendly

With all recent cases listed in one single column, it's hard to see which one is still opened, pending or closed. Can it be made more user-friendly like other BB support portals so that once login to https://ssl.salesforce.com/home/home.jsp, we can see which cases are done and what needs to be reviewed or the most recently commented etc? The portal is really not up to 2015 user standards.

  • Purdey Mak
  • Nov 18 2015
LO - Current Gen / User Experience
Area of the Product Other
Org/Company Name GVFB
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  • Ken Cantu commented
    November 24, 2015 22:16

    Hi Purdey,

    This portal is intended for product specific idea feedback so I'm marking this idea as "Non-platform Enhancement Request". Resolution to these types of request won't happen through this portal however I've sent your idea to the Director of Support for Luminate along with your name/organization so they can take a look at this idea.

    Thanks for the feedback,

    Ken

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