Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Make the Luminate Support portal more user-friendly

With all recent cases listed in one single column, it's hard to see which one is still opened, pending or closed. Can it be made more user-friendly like other BB support portals so that once login to https://ssl.salesforce.com/home/home.jsp, we can see which cases are done and what needs to be reviewed or the most recently commented etc? The portal is really not up to 2015 user standards.

  • Purdey Mak
  • Nov 18 2015
Area of the Product Other
Org/Company Name GVFB
  • Attach files
  • Ken Cantu commented
    24 Nov, 2015 10:16pm

    Hi Purdey,

    This portal is intended for product specific idea feedback so I'm marking this idea as "Non-platform Enhancement Request". Resolution to these types of request won't happen through this portal however I've sent your idea to the Director of Support for Luminate along with your name/organization so they can take a look at this idea.

    Thanks for the feedback,


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