Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
I would like to see the functionality to remove or move existing survey responses on the back-end of Luminate Online. LO's current feedback on how to remove test surveys can be found here: https://kb.blackbaud.com/articles/Article/65771
Things get really messy when a user's survey response gets tied to the wrong record. Not being able to move a survey has created a cascade of issues for a campaign my organization is running, which has different communications going to users depending on whether they completed the survey or not. Luminate has the capability to move transactions, it should have the ability to move interactions.
|Area of the Product||Other|
|Org/Company Name||RMHC Central Florida|