Welcome to Luminate Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
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De-Dupe Email addresses if same email is getting the email already
when an email is sent, the system doesn't de-dupe if there are multiple records with the same email address. That seems a problem. this results in participants getting many of the same emails if FN/LN is different but email is the same.0 Reviewed: Voting Open
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lengthen auto-logout time
It is really an annoyance to have such a short length of time for how long a user can be logged in without re-logging in. When I have Convio windows open but am also working in other screens/programs, only to come back and find I've been logged ou...4 Reviewed: Voting Open
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Allow Event Managers to receive email notifications for registrations and donations
We have event managers who prefer not to log into Luminate, but they still need to be kept informed of progress on the event. They ask that we send them an email every time a ticket is purchased. This seems like an obvious process to add. Similar ...4 Reviewed: Voting Open
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Update only the credit card expiration date for same card
Right now if someone calls to update the expiration date on the same card number, you have to re enter the exact same card number as well as the expiration date. It would be helpful if the credit card # and the expiration date were separate option...2 Reviewed: Voting Open
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Mobile Friendly Surveys
Surveys are not currently responsive and trying to embed them they do not style correctly under 600px or otherwise do not appear correctly on a mobile device.0 Reviewed: Voting Open
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On the back-end of TeamRaiser registration and donation form, make the email field an optional field
We get a lot of mail in registrations individual and family. Most don't include an email. When you are entering this information in, an email is required to save the record. So we end up creating fake email addresses so we can process the infor...3 Reviewed: Voting Open
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Additional Error messaging for LO Donation Forms
Good Afternoon - i wish to provide a problem and solution that has come up with a donor of ours who is almost totally blind and attempted to use our site to donate. As it turns out, she had attempted a donation that didn't go through and the Error...4 Reviewed: Voting Open
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Enable auto-save for draft emails
I understand the need to log me out of the admin center for security, but I just lost an hour of work following a call that took me away from drafting an email. Many other websites make allowances for such a thing by auto-saving a user's work. T...0 Reviewed: Voting Open
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Fix disparity in audit trails across the platform
Problems: differing use of timestamps (Jun 15, 2015 11:54:38 AM vs 10/05/2010 2:04 PM) differing amount of information (sometimes administrator names are missing, often differences between created vs last modified) differing formats of inform...0 Reviewed: Voting Open
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Allow for site admins to unsubscribe participants from receiving the follow-up autoresponders.
Some participants complain that they don't need the follow-up autoresponder, but some like receiving them to get fundraising tips and motivation. It would be great if we could unsubscribe those who complain from receiving just the follow-up autor...0 Reviewed: Voting Open
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