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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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lengthen auto-logout time

It is really an annoyance to have such a short length of time for how long a user can be logged in without re-logging in. When I have Convio windows open but am also working in other screens/programs, only to come back and find I've been logged out, sometimes losing work (yes, I know there's a reminder to "save often", and I usually do, but we're all human...) it impairs my productivity. One solution would be to allow users to set options to stay logged in up to 8 hours (a full work day) before being logged out, or even several hours if not a full 8. Kerberos users can do that... At a minimum, there should be a way to make log-out alerts ("you have 4 minutes") pop up above all other screens, or make a sound, or something.

I think this idea has come up in the past, and has been very popular, but I couldn't find any current info on it. Have all such suggestions been deleted?

  • Gurukarm Khalsa
  • Jan 4 2016
  • Reviewed: Voting Open
Area of the Product User Interface
Org/Company Name Combined Jewish Philanthropies of Greater Boston
  • Attach files
  • Stephanie Young commented
    October 28, 2016 17:25

    Yes please!  This is something I'm sure everyone wants!  Please consider an option to keep a user logged in at least for a full 8 hours, as suggested.

  • Kelly Tannehill commented
    February 09, 2017 21:20

    Yes yes yes! Even the healthcare provider website where all my medical information is stored will keep me logged in for an hour or so. Heck, even a 20 minutes would be a huge improvement over the current interval.

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