Currently, the confirmation email for events have baked-in elements including confirmation details. These elements don't appear in the preview for the message and yet--suprise!--they appear on the autoresponder. The styling is inconsistent (which makes it look like we don't know how to create an email), they alter the flow of the email, and they limit our ability to shape that interaction with our donors/members thanks to impersonal presets. As another person commented, the salutation field is another unwelcome surprise for this. This basic functionality needs to be in the hands of admins.
Area of the Product | Other |
Org/Company Name | Carnegie Museums of Pittsburgh |