Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
hi- It would be useful as to not have to contact the donor multiple times to get their credit card information after they already entered it online for a gift. The way it is now, I needed to go into our credit card processor and create a recurring gift, and each time it charges, woudl need to be manually entered into RE. Also, it would be helpful on a current sustainer gift to be able to just update the credit card expiration date. The donor could email us the new expiration date and stay PCI compliant. The way it is set up now, the donor would need to call us with the new credit card information, or enter a new gift all together online. It would be more convenient for the donors to have these options. Thank you. Kathleen