Remove the phrase "associated with a name that is different than the one you entered"

When admins try signing up for events in LO on the constituent facing side, they get this error message:

The email address you entered matches an existing constituent or administrator account associated with a name that is different than the one you entered, which makes it invalid because each email address/name combination on this site must be unique. Try entering it again to be sure you have entered it correctly. If you feel this message is in error or need additional assistance, contact your site administrator.

  • Guest
  • Jun 12 2015
  • Reviewed: Need Further Info
LO - Current Gen / Existing Functionality
Area of the Product Other
Org/Company Name AIDS Project Los Angeles
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    • Ken Cantu commented
      June 30, 2015 14:23

      Hi,

      I wanted to clarify so I got the change requested correct. You'd want the phrasing to talk about the email address already existing in the system only and drop any mention of name matching because that isn't what is unique to the record?

      Thanks,

      Ken

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