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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Add functionality to be able to search for constituents within a specified radius of a zip code.

We currently use this functionality on every email sent from Blackbaud Sphere and would like to be able to use it in Luminate. It doesn't make sense for me to send emails relating to support groups or events to people who do not live in the vicinity of the event. Doing so generates most unsubscribes because of getting messages that don't relate to them. 

We also use this functionality when searching for constituents who do not have an email address but live within a certain radius of event location. Obviously, we don't want to incur expense of direct mailing constituents who do not live in vicinity of event. 

An option I was given by Customer Support was to run queries of all of the zip codes in that area. if I had to determine all of the individual zip codes and then add all of those individually to a zip code query in Luminate, that would be an extremely time-consuming effort. For example, I just used a zip code tool to search for zip codes within a 50-mile radius (options are limited) and it came up with 100 (results are limited to 100). 

  • Debbie Campbell
  • Mar 14 2016
  • Shipped
Area of the Product Database
Org/Company Name Lupus Foundation of America, Indiana Chapter
  • Attach files
  • Debbie Campbell commented
    January 11, 2018 20:07

    Can you please tell me when this functionality will be available for our use?

    Debbie Campbell, PMP
    Patient Programs and Volunteer Coordinator
    Lupus Foundation of America, Indiana Chapter
    9302 N. Meridian St., Suite 203
    Indianapolis, IN 46260
    317.225.4400
    800.948.8806
    317.663.1003 FAX
    www.lupusindiana.org

    The Lupus Foundation of America, Indiana Chapter is part of a national force devoted to solving the cruel mystery of lupus while providing caring support to those who suffer from its brutal impact. For more information, visit www.lupusindiana.org or call 800.948.8806.

  • Ken Cantu commented
    June 09, 2017 18:37

    We are pleased to announce that this feature has been fully rolled out to all clients and is available for use in LO Beta!

  • Ken Cantu commented
    March 09, 2017 23:04

    Hi folks, this feature is planned to start rolling out in the next month. Look for it in Luminate Beta soon. Oh and yes, it will have Canadian geolocations too!

  • Christine Ware commented
    November 08, 2016 21:50

    I am switching from Sphere to LO and this is KILLING me. We do a lot of programs in a lot of places and use the zip code radius pull in query all. the. time.

  • Guest commented
    June 16, 2016 12:49

    And postal codes for us Canadians please!

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