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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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SPAM control tools in Personal Fundraising / Tributes Guest Book

In Personal Fundraising / Tributes, the Guest Book is sometimes an important functionality, if it is used to offer encouragement to the patient of a disease, or offer comfort to loved ones, etc.  TeamRaiser does not have corresponding options. However, there are no tools to limit or manage the large number of SPAM submissions on Guest Books. Some options for this would include:

* options to bulk select and delete Guest Book entries (currently only have options to do this one-by-one)

* improve current CAPTCHA tools in Guest Book submission (and elsewhere) - current tool is not stopping the SPAMbots

* options to invoke submit/approve workflow for Guest Book submissions

Or, going in a different direction, add Guest Book to TeamRaiser - see existing Idea: https://luminateonline.ideas.aha.io/ideas/LO-I-168

  • Seth Merritt
  • Jan 6 2016
  • Reviewed: Voting Open
Area of the Product TeamRaiser
Org/Company Name Multiple Myeloma Research Foundation
  • Attach files
  • Guest commented
    June 16, 2017 13:35

    I agree with Ken that the failing captcha tools should be considered a critical defect.  The amount of spam entries that get thru the existing captcha is unacceptable, and it basically renders the guestbook tools unusable.

  • Ken Cantu commented
    January 08, 2016 22:51

    Hi Seth,

    For "* improve current CAPTCHA tools in Guest Book submission (and elsewhere) - current tool is not stopping the SPAMbots"

    This would be considered a defect and should be brought up in a Support case so it can be worked through that process. All the other suggestions are new features/ideas which we'll keep this idea open for people to vote on those.

    Thanks,

    Ken

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