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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Track Interest Opt-ins as an Interaction

We would like to be able to look up when constituents join an email interest. This would allow us to troubleshoot when people report they are/are not receiving emails they do (or don't) expect. Currently, there's no way to tell when someone joins an interest, just whether they are currently subscribed.

  • Liz Pomper
  • Dec 2 2015
  • Reviewed: Voting Open
Area of the Product Database
Org/Company Name National Audubon Society
  • Attach files
  • Liza Mueller commented
    December 08, 2015 17:34

    I second this idea - we've been struggling with this for years.

  • Guzel duChateau commented
    February 22, 2016 21:15

    This would be a super helpful interaction to have tracked, it would be great to know when someone has opted in (or out!) of an interest group

  • Leslie Garvey commented
    March 28, 2016 15:11

    Absolutely. This could also allow you to see, for instance, if you're getting high-quality emails from a targeted advertisement or campaign (i.e., did you get reporters or government emails?) rather than just seeing numbers. Quality vs. quantity.

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