Track Interest Opt-ins as an Interaction

We would like to be able to look up when constituents join an email interest. This would allow us to troubleshoot when people report they are/are not receiving emails they do (or don't) expect. Currently, there's no way to tell when someone joins an interest, just whether they are currently subscribed.

  • Liz Pomper
  • Dec 2 2015
  • Reviewed: Voting Open
LO - Current Gen / Pain point
Area of the Product Database
Org/Company Name National Audubon Society
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  • Leslie Garvey commented
    28 Mar, 2016 03:11pm

    Absolutely. This could also allow you to see, for instance, if you're getting high-quality emails from a targeted advertisement or campaign (i.e., did you get reporters or government emails?) rather than just seeing numbers. Quality vs. quantity.

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  • Guzel duChateau commented
    22 Feb, 2016 09:15pm

    This would be a super helpful interaction to have tracked, it would be great to know when someone has opted in (or out!) of an interest group

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  • Liza Mueller commented
    8 Dec, 2015 05:34pm

    I second this idea - we've been struggling with this for years.

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