I'll often run an unsubscribe details report on an email message to get a feel for the types of users that are opting out of our emails. For example, is there a high concentration of long-term donors opting out (a serious concern) or one-time volunteers from 2 years ago (less concerning)? Currently, the unsubscribe details report does not link the constituent name directly to their Con360 record where I check their transaction & interaction history. Rather, you have to open a new browser tab (or navigate away from the report in the same tab), open Con360, and manually search for each individual's record. This is very cumbersome and time-consuming. Would be great if the constituent name in the report linked to their record, just as it does when you view recent transactions under the "Transactions" tab.
Area of the Product | |
Org/Company Name | Atlanta Community Food Bank |