Preserve formatting in HTML BOX

When using the HTML editor in either email or CMS, once the Update button is hit, the window closes and all formatting is lost, compacting all the code into one big piece of text. It would be greatly helpful to be able to add line breaks and properly formatted code, so each time we go back, the code can be easily found.

  • Michael Anonymous
  • Jun 16 2015
LO - Current Gen / Pain point
Area of the Product Email
Org/Company Name The Marine Mammal Center
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  • Grace Rose Khalsa commented
    June 07, 2016 14:04

    @Ken - is there any progress on this request? It's *incredibly annoying!* and has worked this way, as far as I know, since as long ago as 2010, when I started working with Convio/Luminate.

    Please update!

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  • Ken Cantu commented
    March 15, 2016 15:15

    Changing status because this is a bug and not a feature.

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  • Deleted User commented
    June 26, 2015 15:41

    This is a defect with the WYSIWYG/Plain Text Editor, if you are experiencing this issue please contact our support team so we can ensure that it is properly tracked and your organization is notified on the progress of the defect resolution.

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