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Luminate Events - need an overall inventory count to account for all ticket types instead of having to manually allocate tickets to each ticket type.

We have events that are ticketed events and have a limit on the number of attendees for each event . We sell both iindividual tickets (with no purchase limit) and tables (10 or 12 people at a table) for these events.  Here are my problems:

1.  Set up ticket type Individual (no purchase) limit. 
2.  Set up ticket type Table 10
3   Set up ticket type Table 12

Instead of the event having an overall inventory limit, each ticket type has an inventory limit.  So now I have to figure out how many tickets I am going to allocate for each ticket type.  Then the other problem is for each table I sell, it only counts it as one ticket instead of the 10 or 12 guests at the table.  And to top it off, in order to get a number of tickets sold, I have to run a guest list, export to excel and add 10 or 12 to each table type listed to get the total number of tickets I sold.  then I have to go back in to the ticket types to adjust the number if I need more tables, take away from the individual type, etc.  What a mess.   I don't understand why each ticket type has an inventory limit. 

It's time for some major updates to the Luminate Events Module to include:

  1.  An event overall inventory count of tickets sold (not just by ticket type)
  2. A ticket type that includes table count which will allow a table of 8, 10, 12 people be included in the overall event inventory, not counting it as one ticket.
  3. Option to preview the event before it goes live.
  4. Some design options (i.e. change column names, remove columns, format text, etc) without having to pay for customization.       

Because of the inability to get an accurate inventory count without having to do manual calculations inside the events modulate ticket type and outside of the report to excel, I am the only one who can manage the events.  This is something that needs to be resolved.

  • Guest
  • Jun 14 2018
  • Reviewed: Voting Open
Area of the Product Other
Org/Company Name Stamford Hospital Foundation
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