Train your support team on the product

It would be most helpful if you trained your support team in your product instead of just having them follow a script and send out links.

  • Guest
  • May 8 2017
LO - Current Gen / Pain point
Area of the Product Other
Org/Company Name Marin Humane
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  • Ken Cantu commented
    May 09, 2017 16:37

    Hi Emily,

    This ideas portal is focused on collecting platform feature enhancement ideas so I've marked this as a Non-Platform Enhancement Request however I didn't want to lose this feedback so I've sent it to Support management for review.

    Thanks,
    Ken

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