Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
As part of my personal team this week, I noticed that the 'someone has supported you' autoresponder issues the same whether the gift is made at a personal level, or to the team as a whole.
For team gifts, this is issued to the captain, but appears the same as an individual gift. To avoid confusion in campaign management, the option of editing a second autoresponder specific to team level gifts makes sense for events which this is active on.
Area of the Product | TeamRaiser |
Org/Company Name | Parkinson Society CNO |
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved
I agree with Brandy and Jon; there needs to be more flexibility in how we can showcase to a captain when a gift is made to the team or his/her personal page. At MSK, we've tried to add punctuation, formatting, and even a different color. All options tried negatively affected the rest of our autoresponder copy and design. We'd like to be able to customizing this with greater ease. Thanks for your consideration!
Attachments Open full size
Right now, the only difference between the personal and team gift notification email is a line of copy that you set in the message catalog. It's/ almost impossible to customize.
Attachments Open full size