Create someone has supported your team autoresponder

As part of my personal team this week, I noticed that the 'someone has supported you' autoresponder issues the same whether the gift is made at a personal level, or to the team as a whole.

For team gifts, this is issued to the captain, but appears the same as an individual gift. To avoid confusion in campaign management, the option of editing a second autoresponder specific to team level gifts makes sense for events which this is active on.

  • Jon Collins
  • Jul 13 2015
  • Reviewed: Voting Open
LO - Current Gen / User Experience
Area of the Product TeamRaiser
Org/Company Name Parkinson Society CNO
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  • Lea M commented
    September 14, 2015 16:19

    I agree with Brandy and Jon; there needs to be more flexibility in how we can showcase to a captain when a gift is made to the team or his/her personal page. At MSK, we've tried to add punctuation, formatting, and even a different color. All options tried negatively affected the rest of our autoresponder copy and design. We'd like to be able to customizing this with greater ease. Thanks for your consideration!

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  • Brandy Reppy commented
    July 21, 2015 20:49

    Right now, the only difference between the personal and team gift notification email is a line of copy that you set in the message catalog. It's/ almost impossible to customize. 

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