Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
Blackbaud has started to use Admin System Messages for what can only be deemed "Marketing." I'm thinking specifically of the recent message to use Visa Checkout and not so long ago, the announcement of Luminate Beta. These announcements went to all admins without regard of their role or access level to the system. Not all admins are appropriate recipients of these messages. Just as all admins are not authorized to contact Blackbaud Support, Blackbaud Marketing and Product Management should not be blindly contacting our admins.
With a Admin System Message permission type, we could select which admin groups should receive which type of message. I am imagining permission levels such as:
* View system error and alerts only
* View errors, alerts, and marketing
As the System Messaging use matures, other permission levels could be added so that Orgs could take better control of new feature roll outs and avoid issues of curious admins trying to follow unfamiliar steps and breaking something along the way.
See Support Case #673749 and #664069 for more info.
|Area of the Product
|Komen Greater NYC