Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
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Over the past year, we have seen increasing service issues with iATS. These range from slight annoyances, such a delay in deposits, to massive headaches, such as the service going down and recurring gifts not being processed. Since BBMS can handle ACH payments - and currently does for some Blackbaud products - it would be nice if this functionality could be built in to Luminate Online to allow us to move away from iATS.
Not only would this allow us to move away from the frustration that iATS has become, but it would streamline all of our payment processing in to one system.
|Area of the Product||Payments|
|Org/Company Name||Family Policy Alliance|