Notify user when CASE status is closed BUT case not satisifed

Notify the person who submits the case when status has changed to CLOSED BUT case is not resolved or satisfied. IS there a report of all my cases?

  • Ken Cantu
  • Mar 31 2015
  • Will not implement
LO - Current Gen / New Feature
Area of the Product Other
Org/Company Name Seva Foundation
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  • Ken Cantu commented
    April 21, 2015 15:53

    This was a request from Donna Ryan from Seva Foundation.

    Donna, I've passed your feedback onto Support however this Ideas portal is used to track product-only enhancements so I'm going to go ahead and mark as Will Not Implement however that just means it won't be implemented by the Product Team, Support still may be able to make this change.

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