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Match duplicate records on other fields besides email address
In an effort to reduce the number of duplicate records being created when a donor makes a donation via LO, it would be helpful if the matching criteria matched on additional fields besides email address. If name and postal address were added as al...2 Reviewed: Voting Open
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Duplicate" mention for tax receipt reissues
Hello, My team and I have noticed that there is no mention of "duplicate" when a new tax receipt is issued at the request of a donor. Is it possible to add this new feature?0
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If ever I'm entering groups for delivery in an upcoming email, once I step out of that page, I shouldn't have to re-add them again
I intended to send a mailing to only a small segment of a group. I wanted to make sure the message was only going to go to that group so I checked the email once more by heading to another page outside of "set-up delivery". Once I knew everything ...0 Reviewed: Voting Open
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All fields accessible in Report Writer and No Pre-set Filter that you can't change or remove.
In Report Writer, depending on the report "template" you pick, only certain columns can be added to run the report. We have many fields that we capture vital information on/about our Participants and their achievements, yet a lot of times we have ...2 Reviewed: Voting Open
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RE-LO Connector from Omatic Software need BB to update API to use UNICODE/UTF-8 so that French accents load correctly from RE to Luminate
French names with accents are not showing correct formats2
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Report Writer-new date format selections need to be added
My organization is in Canada. When we generate report in Report Writer, the date needs to be dd/mm/yyyy. Even my computer system set up date format as dd/mm/yyyy, Results of each report still appear as mm/dd/yyyy. Some donations show mm/dd/yy. Can...1 Reviewed: Voting Open
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Make a "Chat with Support" button/popup within Luminate Online that will open a chat with Luminate Support
Offered in other BB products and allows for quick access to an available Support agent w/o having to leave Luminate. Interim suggestion would be to add it to the existing menu options like HELP and COMMUNITY.0 Reviewed: Voting Open
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LO Checklist from implementation team to client before going LIVE
Hello, We went LIVE sometime in July 2015. We recently noticed that when a donation is made the time stamp shows 1 hour behind our EST time, so it must be recording in CST time. I called support to find out how to update this and was informed th...1 Reviewed: Voting Open
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enhance the email calendar
I would love to see the following features for the email calendar: filter the calendar for messages by a particular campaign(s) filter the calendar for non-recurring messages - we have a lot of recurring emails that crowd out more high-value mess...0 Reviewed: Voting Open
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Blackbaud Checkout via LO API
Have all of the features and options available in a native donation form also available when used as a shadow form and through the API. Blackbaud Checkout is available to provide PayPal processing via Blackbaud Merchant Services, but can only be a...0