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LO Checklist from implementation team to client before going LIVE

Hello,

 We went LIVE sometime in July 2015.  We recently noticed that when a donation is made the time stamp shows 1 hour behind our EST time, so it must be recording in CST time. I called support to find out how to update this and was informed that once system goes LIVE it can never be updated. I honestly don't recall during implementation the team we were working with asking us about our time zone, although through numerous meetings, I’m sure it was known we were 1 hour behind.

I really wish that this would be part of the checklist- “ confirm with client that their time zone in LO is properly set” It’s not a huge deal, we now know that any date stamp that happened really is 1 hour behind, but still if that’s an option, it would have been nice to have it.

  • Guest
  • Nov 4 2015
  • Reviewed: Voting Open
Area of the Product Other
Org/Company Name The Ottawa Food Bank
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  • Ken Cantu commented
    November 24, 2015 23:25

    Hi Diana, we are currently working on LO Next Gen which will not have this limitation because we're considering internationalization as fundamental from the beginning.

    Ken

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