Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
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We went LIVE sometime in July 2015. We recently noticed that when a donation is made the time stamp shows 1 hour behind our EST time, so it must be recording in CST time. I called support to find out how to update this and was informed that once system goes LIVE it can never be updated. I honestly don't recall during implementation the team we were working with asking us about our time zone, although through numerous meetings, I’m sure it was known we were 1 hour behind.
I really wish that this would be part of the checklist- “ confirm with client that their time zone in LO is properly set” It’s not a huge deal, we now know that any date stamp that happened really is 1 hour behind, but still if that’s an option, it would have been nice to have it.
|Area of the Product||Other|
|Org/Company Name||The Ottawa Food Bank|