Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

RE-LO Connector from Omatic Software need BB to update API to use UNICODE/UTF-8 so that French accents load correctly from RE to Luminate

French names with accents are not showing correct formats

  • Guest
  • Nov 8 2018
RELO
  • Attach files
  • Justin Parker commented
    December 07, 2019 01:11

    This is definitely defect territory, not an API limitation. The bug occurs whenever an accented character is submitted to the API. API documentation shows many example requests and responses in UTF-8 format, but the API does not actually respect requesting a different format. It appears to only use CP-1252 which, when sent UTF-8, will result in the issues explained here: http://string-functions.com/encodingtable.aspx?encoding=65001&decoding=1252 

    ×

    Attachments Open full size

  • Steven Lopresti commented
    March 05, 2019 20:57

    This is essential.

    ×

    Attachments Open full size

Related ideas

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved