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Allow bulk processing even with changes in RELO - one by one takes too long.
When we imported from Sphere, we were able to make changes to several records and then import them as a batch without discarding the changes. This was much more efficient then needing to process each record we make changes to on the spot - it take...0
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Allow us to designate which RE appeals sync to LO
We have run into a problem in which we have more than 500+ active appeals in RE, so not all appeals are syncing to LO. We were told that the only solution is to keep less than 500 active appeals in RE. This is frustrating because we really do need...8 Will not implement
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Allow users to decide how to map the tribute personal messages.
Currently, if someone makes a gift online in honor/memory of someone, and leaves a personal tribute message, that message is hard-wired to map to a Gift Note named "LO Tribute Message". But we also have offline tribute gifts, and those personal me...0
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integrate so constituent's profile in RE is updated when email is sent in LO
I want to know in ReNXT what individual constituents have received what email campaign sent in Luminate Online, but I have to manually enter this information. Like with gifts or new constituents, this information should be integrated so I can push...0
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Gifts & Registrations - filtering gifts and then managing the batch in RE
Gifts & Registrations I should be able to filter between recurring gifts and one-time gifts, this way I can commit the RE batch and apply all to recurring gifts. We have online recurring gifts going back to 2009 and it is a tedious exercise t...0
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Package IDs disappear on display after xref, it's hard to keep track of which forms have been updated properly
I understand that LO has to be able to access the Appeal so it can read the Package IDs available, but it is tedious that I have to save the xref and then open it up again to apply the Package ID, however what is more confusing is that if I leave ... -
When I am in RE I go to the Luminate Online button it pulls up the Constiuent Information button and the Gifts and Registration Button. I would like to be able to seach by typing in a name. Or something different than hitting the online constiuent information and then having to seach by first name. Sometime if the name is in small letters it doesn't show until the bottom. Not very user friendly.
It would save a lot of time.0
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Enable self-service center for managing recurring gifts.
No description provided0
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Display server status errors on the Administrator Home Page, rather than hidden under Luminate Management > Queue Status
I recently discovered we were disconnected from our server while I was browsing through the menus. Everything elsewhere in the system looked functional - only by accident did I stumble across this error message.0
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Add dynamic customization to enter participant's first name at top of their participant page
Instead of the user having to edit their own page & enter their name (now it is generic for all participants so we say "welcome to my personal page"), it would be nice if LO could pull in their first name dynamically like kintera did.0