I was recently given angry customer feedback regarding not being able to see their giving history. Not many donors complain about this, but he did make a good point. Our organization switched from their old database to RE and Luminate. While all t...

The functionality of the digital wallet where donors can use Venmo or Apple pay should be accessible when people make a donation as a memorial/tribute donation and want to send an e-card/notification from Luminate. At this time the Venmo and Apple...

An email alert to users using Luminate notifying users that there is a known problem, what the problem is, what the problem is effecting and an ETA on resolving the issue.

The title field on donation and registration forms needs to have more options. We would like the ability to add custom Title options and have it linked to the Title field on the Constituent 360 profile rather than use the Custom fields under Addit...

We often get complaints from donors who've sent an e-card to a loved one, then hear that e-card was never received. We need some proof of delivery or some tracking of the e-cards.

Our organization wanted to set up the Gift Service Center, allowing our sustaining donors to update their billing information and terminate their gift. We thought this feature was a neat idea that would save us time and empower our donors. Litt...

Would be great if Team Raiser transaction fees could be taken as a fee from the transactions, like BBMS, rather than a monthly billing cycle for the fees.

Instagram has made some additions to their fundraising capabilities, including P2P aspects which would lend itself well to a TeamRaiser integration like we have for Facebook. This would allow for immediate crediting to a TeamRaiser participant, as...

There should be a report where we can pull stats and analytics for auto-responders. Currently we are testing items withing the realm of autoresponders, but without data to pull back out (like we can for coaching emails) it's hard to make adjustmen...