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Leave acknowledgee emails blank for tribute eCard recipients instead of using the donor's email.
For privacy reasons, when a donor makes a tribute gift through Luminate and chooses to send an eCard to notify someone, that recipient's email address is not visible to us. I understand why that is the case. However, Blackbaud's solution was to ha...0
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Reviewing constituent updates in RELO plug-in, I should have options
If there are “no differences between the new constituent record and the auto-matched constituent record” it should not appear in the Constituent Information window to be reviewed - it a time waste If updating the address with a new address and cop...1
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In LO TeamRaiser, multi-registrants need to be more visible in the Primary Registrant account
This information needs to be more visible and not found in Refund. In addition, this information of multi registrants and Primary Registrant needs to be transferred over to Raisers Edge4
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Map a Group from Luminate to Raiser's Edge
According to Knowledge Base 69222 (https://kb.blackbaud.com/articles/Article/69222) it is not possible to Map a Group or Interest Group to Raiser's Edge. We would like to be able to do this as we have created many newsletter signup forms and have ...0
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Allow Survey Responses to pass to RE.
To be able to pass these responses over to a constituent profile would be tremendous. Currently, if we want to bring over responses we have to do it via an import. We'd like to incorporate surveys into our welcome and engagement series emails, and...0
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allow certain designations to carry over with a custom gift attribute or appeal into RE.
This would allow us track on the gift, what designation someone chose, even though it's mapping to a broader fund.0
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Sync LO interests to RE consent records and vice versa
With the implementation of consent records in RE hitting its 1-year anniversary, it'd be nice to see LO interests sync with RE consent records and vice versa.0
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Add the option to Export LO plugin data
It would be beneficial to have an Export option in the Luminate Online plugin, similar to the one in the BBNC plugin, when processing constituents and transactions from LO. This can be used for auditing purposes and ensuring that constituent chang...0
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add reporting and queries to training
We spend a lot of time and effort to create wonderful events in Team Raiser yet they do us little good if we have no idea how to extract data. Queries and Reports in LO aren't like RE so that does us little good as well. Doesn't have to be somethi...1
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Give access to clients to the tool that can dirty transactions in LO
We often have to ask Blackbaud support to dirty records for one reason or another - accidentally rejected gifts, errors on the record that don't push them to the plug-in, etc. Being able to access the tool to dirty these records would allow us to ...1