Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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add reporting and queries to training

We spend a lot of time and effort to create wonderful events in Team Raiser yet they do us little good if we have no idea how to extract data.  Queries and Reports in LO aren't like RE so that does us little good as well.  Doesn't have to be something extremely in-depth but the basics would be appreciated.  I spent weeks learning how to set up a TR event, setting up email and sending them and then RELO but no one onced said "hey you got all this info in here now let me show you how to get it out and be able to use the data."  When I asked someone about a video or a Knowledgebase I was told "it's trial and error."  We don't spend this amount of money to not have support/guidance on every aspect of the system.  Especially on something as important as data extraction.

  • Meghan Woodham
  • Aug 31 2017
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  • Guest commented
    31 Aug, 2017 08:09pm

    If we are going to understand how to improve and grow our events, it is critical that we be able to extract data from Team Raiser!  In our business today, you DO or DIE based on data extraction and analysis.  Please escalate the need for TR training for reporting and queries.

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